Entering the world of cryptocurrency can feel overwhelming—especially when you're just starting out. With terms like Bitcoin, Ethereum, and stablecoins floating around social media, many newcomers are left wondering: What exactly are these digital assets? And how can I buy them safely? Unfortunately, without proper guidance, some end up falling victim to scams before they even make their first purchase.
That’s where a trusted, user-friendly platform makes all the difference. This comprehensive guide walks you through MAX Exchange, one of Taiwan’s most reliable cryptocurrency platforms, from registration and identity verification (KYC) to depositing and withdrawing TWD. Whether you're a complete beginner or looking for a secure local exchange, this step-by-step tutorial ensures a smooth entry into the world of digital finance.
👉 Discover how easy it is to start your crypto journey today.
Why Choose MAX Exchange?
Founded in 2018 by the Maicoin team, MAX Exchange holds two major distinctions:
- It was the first platform in Taiwan to allow users to buy cryptocurrencies with TWD.
- It’s the world’s first cryptocurrency exchange with bank-trust custody, partnering with Far Eastern International Bank to safeguard user assets.
This level of institutional backing offers peace of mind rarely found in the volatile crypto space. You can confidently trade major digital assets like Bitcoin (BTC), Ethereum (ETH), and Tether (USDT) using Taiwanese dollars.
In 2019, MAX opened its first physical crypto store, further bridging the gap between traditional finance and blockchain technology. Their integration of banking-grade security and regulatory compliance makes it an ideal starting point for beginners.
MAX Registration & KYC Verification Process
Step 1: Download the App and Sign Up
For the best experience, download the MAX mobile app before registering. The interface is intuitive, and mobile users enjoy faster access to features like real-time trading and push notifications.
Click the sign-up button on the official site or scan the QR code in the app. As a new user, you’ll receive a 6-month discount on trading fees—a great incentive to begin your journey.
Pro Tip: Use a referral code during registration for additional benefits (note: promotional codes have been removed per content guidelines).
Step 2: Confirm Your Email
After signing up, check your inbox for a verification email. Click the activation link to unlock your account. This step ensures your contact information is valid and helps protect against unauthorized access.
Step 3: Understand Account Levels
MAX uses a tiered verification system:
- Level 1: Achieved after email confirmation. Allows limited functionality.
- Level 2: Required for full access, including TWD deposits and withdrawals.
To unlock advanced features, you must complete Level 2 verification.
Step 4: Complete Phone and Basic Information Verification
Next, verify your phone number via SMS. Once confirmed, proceed to fill in your personal details such as name, date of birth, and nationality.
Ensure accuracy—this information must match your government-issued ID.
Step 5: Submit Identity Documents
For identity verification, you’ll need to upload:
- Front and back photos of your national ID card
- A secondary ID document (e.g., driver’s license or health insurance card)
All images should be clear, well-lit, and unedited to avoid delays.
Step 6: Pass KYC (Know Your Customer) Authentication
This is often the most challenging step—but also the most important for security and compliance.
Here’s what’s required:
- Write a note by hand that reads: "For MAX Exchange registration only – [Today’s Date]"
- Take a selfie holding both your ID and the handwritten note
- Ensure both your face, ID details, and the text on the paper are clearly visible
This process complies with anti-money laundering (AML) regulations and is reviewed manually. Approval typically takes 3 to 10 business days.
👉 Learn how top exchanges handle secure onboarding—without the hassle.
Step 7: Link Your Bank Account
To deposit TWD, link the bank account you plan to use for transfers. MAX will send a small test deposit (NT$1–3) to confirm ownership.
⚠️ Important: Only use this designated account for deposits. Transfers from other accounts will not be credited.
Once KYC is approved and your bank is verified, you’re ready to fund your wallet.
How to Deposit and Withdraw TWD on MAX
What Does “Deposit” Mean?
In crypto terms, "deposit" means transferring money into your exchange account. On MAX, this involves sending TWD via bank transfer or ATM to purchase cryptocurrencies.
Step-by-Step Deposit Guide
- Open the MAX app and go to Wallet
- Select TWD from your balance list
- Tap Deposit (入金)
You’ll see:
- Bank name: Far Eastern International Commercial Bank (Bank Code: 805)
- Your unique deposit account number
Click Show Bank Account to reveal your details.
Deposit Rules
- Daily limit: NT$2 million
- Monthly limit: NT$10 million
- Only transfers from your verified account are accepted
- Avoid counter deposits or third-party services like Taiwan Pay—they won’t be processed
Funds usually appear in your wallet within 10 minutes after successful transfer.
Withdrawing TWD Back to Your Bank
The process mirrors depositing:
- Go to Wallet → TWD → Withdraw (提領)
- Enter amount and confirm
Withdrawal Details
- Fee: NT$15 per transaction
- Daily limit: NT$2 million
- Monthly limit: NT$5 million
- Processing time: Requests submitted before 11 AM are processed within one business day
Withdrawals are sent back to your originally linked bank account only.
Frequently Asked Questions (FAQ)
Q1: Is MAX Exchange legal in Taiwan?
Yes. MAX operates under Taiwanese financial regulations and partners with Far Eastern International Bank for asset custody, making it a fully compliant platform.
Q2: How long does KYC approval take?
Typically between 3 to 10 business days. Delays may occur if documents are blurry or inconsistent.
Q3: Can I use someone else’s bank account to deposit?
No. MAX only accepts transfers from your verified personal account to prevent fraud and comply with AML laws.
Q4: Are there fees for depositing TWD?
No. Depositing Taiwanese dollars is free. However, withdrawing incurs a NT$15 fee per transaction.
Q5: Can I buy crypto instantly after depositing?
Yes. Once funds reflect in your wallet, you can immediately trade BTC, ETH, USDT, and more.
Q6: Is customer support available in English?
Support is primarily in Mandarin, but help center articles often include English terminology useful for non-native speakers.
Final Tips for New Crypto Users
Starting with a reputable exchange like MAX reduces risk significantly. Always remember:
- Never share your login credentials or verification documents publicly.
- Enable two-factor authentication (2FA) for added security.
- Start small—purchase a fraction of a Bitcoin or Ethereum to get comfortable with price movements.
👉 See how leading platforms simplify crypto trading for beginners.
By following this guide, you now have everything you need to safely register, verify, and transact on MAX Exchange. With strong regulatory backing, seamless TWD integration, and beginner-focused design, it remains one of the best gateways into cryptocurrency for users in Taiwan.
Whether you're investing for the future or simply exploring new technologies, taking that first step has never been easier—or safer.